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24*7 Top-Notch Customer Support Services

Support your customers and prospects by replicating your top performing in-house staff.
Earn customer loyalty

Earn customer loyalty

We consistently provide excellent customer service to build trust and reliability in your brand, ultimately fostering enhanced customer loyalty.

Global talent pool

Gain competitive edge

We help boost your business’s reputation and brand value by building long-lasting relationships with your new and existing customers.

Grow your business

Grow your business

Grow your T&L business by leveraging strategic approaches, customer-centric practices, and fostering lasting relationships.

Success Stories We’ve Delivered

We are the trusted technology partner for many LSPs, delivering successful solutions for their needs.
Scott Rister
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Scott Rister
DOT Compliance Group
“Zapbuild isn't just a service provider; they are my strongest strategic partner. If you're seeking a reliable ally to exceed your expectations, I wholeheartedly recommend Zapbuild. Their solutions and unwavering support have transformed my business, and they can do the same for you.”
View Case Study

Customized solutions, industry-grade support, proven track record

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What We Offer in Our Support Services

From customer support to shipment tracking, consultation, training and tech integration, we’re your one-stop destination.
24/7 customer support
Our round-the-clock customer support ensures seamless assistance, addressing queries, and providing solutions at any time. Our 24*7 customer support services enhance the reliability and responsiveness of your transportation and logistics operations.
Shipment tracking and updates
Stay informed with real-time shipment tracking and timely updates, ensuring transparency and accountability in the logistics process. Our shipment tracking and updates service empowers businesses with accurate, up-to-date information for better decision-making.
Issue resolution and complaint management
Swift resolution of issues and effective complaint management is our commitment. We proactively identify and address challenges, ensuring customer satisfaction and maintaining the smooth flow of your transportation and logistics activities.
Supply chain consultation
Benefit from our expertise in supply chain management. We offer strategic consultation to optimize your logistics processes, enhance efficiency, and reduce costs, contributing to the overall improvement of your supply chain operations.
Training and documentation
Ensure your team is well-equipped with the necessary skills and knowledge through our training programs. We provide comprehensive documentation to support the effective use of technologies and processes, empowering your workforce for improved efficiency.
Technology integration
Seamlessly integrate cutting-edge technologies into your transportation and logistics operations. Our service ensures the smooth incorporation of technology solutions, enhancing overall efficiency, accuracy, and competitiveness in the dynamic logistics landscape.